Privacy Policy

Last updated: 2025-02-28

Introduction

At Transcriptly, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

Information We Collect

We collect the following types of information:

  • Account Information: Email address and name when you create an account
  • Usage Data: Information about how you use our service, including YouTube video URLs you submit
  • Technical Data: Basic analytics data collected through Google Analytics, including your IP address, browser type, device information, and how you interact with our website. This helps us understand how users use our service and improve the user experience. You can opt-out of Google Analytics tracking using your browser settings or extensions.

How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process your requests for video transcripts
  • Send you important service updates
  • Improve our service based on usage patterns
  • Prevent abuse of our service

Data Storage and Security

We store your data securely using industry-standard practices. We do not store the video content or transcripts permanently - they are only processed temporarily to provide our service.

Your account information is stored securely and is only accessible to authorized personnel who need it to provide our service.

Third-Party Services

We use the following third-party services:

  • Google OAuth: For account authentication
  • YouTube API Services: To access video captions (not stored on our servers)
  • Google Analytics: To collect anonymous usage statistics that help us improve our service. Google Analytics uses cookies and other tracking technologies to collect and analyze information about your use of our website. You can learn more about how Google uses this information by visiting their Privacy Policy.

These services have their own privacy policies, and we encourage you to review them. You can control your privacy settings and opt-out options through your browser settings or by using privacy-enhancing tools.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Object to our processing of your data
  • Export your data

To exercise these rights, please contact us at support@transcriptly.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@transcriptly.com